Refund & Returns Policy

Refund & Returns Policy

Last updated: January 2026

At Golden Jersey Store Limited, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our refund and return policy below.

Returns & Refund Eligibility

·         You may request a return or refund within 30 days of delivery.

·         Items must be unused, unworn, and in original condition, with all tags and original packaging intact.

·         To initiate a return, contact contact@goldenjerseystore.com with your order number and reason for return.

Refund Process

·         Refunds are issued to the original payment method.

·         Refunds are processed within 5–10 business days after inspection.

·         Original shipping fees are non-refundable unless the return is due to our error.

·         Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.

Non-Refundable Items

·         Personalized or custom-made items

·         Final sale items

·         Digital products or gift cards

Defective or Incorrect Items

If you receive a damaged or incorrect item, contact us within 48 hours of delivery. We will cover return shipping and offer a replacement or full refund.